A. Cancellation Policy
- Cancellation of your order can only be requested before the shipment is done.
- A cancellation is not possible in case of any services like membership fee or workshop registrations (referred collectively as “Services”).
- If the order or the item(s) that you want to cancel have not been shipped yet, you can write to our customer support team on email@example.com or call us on +91 8850051118 (timings mentioned in T&C) with the reason of cancellation.
- In such cases, the order will be cancelled, and the money, for pre-paid orders, will be refunded to you within 24-48 business hours after the cancellation request is duly processed by us.
- In addition, we also provide the hassle-free option of refund through Atharvan coupons, which can be used during future purchases.
- Discount vouchers are intended for one-time use only and shall be treated as used even if you cancel the order.